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Ratings Report Card*
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 = Outstanding
 = Good
 = Satisfactory
 = Poor
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by Online Shopper, Nov 29, 2009 The only problem I had was that the holes pre-drilled for the top shelf of the item were in the wrong place & had to be re-drilled. I was able to do this myself, but someone who does not have the tools or the know-how - could have a problem.
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by Online Shopper, Nov 28, 2009 Order took way too long. We were looking forward to having our hot tub back for Thanksgiving. Still have not received the pump unit & the Order was placed on 11/14,not scheduled to be delivered until 12/1
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by Online Shopper, Nov 28, 2009 I bought the same heater about two years ago and it sprang three leaks were the copper pipe joins the brass elbows . I keep my ph and alk. right on. What else could cause this?
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by Online Shopper, Nov 27, 2009 Delivery was made by UPS rather USPS what me has added $ 40 more charges. At this price, I would have bought this product in my region.
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by Online Shopper, Nov 26, 2009 website was easy to use, and the shipping was quick
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by Online Shopper, Nov 25, 2009 I am quite satisfied with my purchase of Real Flame. I really was quite pleased with the prices you offered. Everything went well with the order and delivery. Thank you
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by Online Shopper, Nov 25, 2009 Item was shipped by canadian post and not by fed exp.Item was delivered by post and put in the box,and we all thought it was fed exp
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by Online Shopper, Nov 20, 2009 Seemed like a long time for the item to ship, but once it did I am very happy with my purchase.
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by Online Shopper, Nov 16, 2009 The premium aluminun leaf rake was plastic not aluminum.
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by Online Shopper, Nov 14, 2009 Shipping cost was high. No idea given when ordering as to when to expect delivery.
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Overall Rating
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Negative
